Reservations Officer 2 views

RESERVATIONS OFFICER required for multi-property budget hotel group. This full-time (Mon-Sat) position reports to the Reservations Manager and is based in our SUVA head office.

Duties include:

  • Handling all reservation enquiries via email, telephone, fax and other correspondence in a prompt and courteous manner in accordance with the standards of the company
  • Ensuring that all reservations are charted with the properties and at Head Office
  • Maintaining up-to-date knowledge of the hotels and their room rates, promotions and facilities to maximise room sales
  • Preparing calculations and quotes for group bookings
  • Delivering excellent customer service and problem resolution
  • Assist with other ad-hoc admin duties for the head office team

Job Requirements:

  • Excellent written and spoken English
  • Excellent interpersonal and communications skills
  • Proficient in Microsoft Office skills including use of spreadsheets
  • Attention to detail
  • Previous experience with hotel reservations an advantage

Please send CV and cover letter to The Directors, Cathay Hotels (Fiji) Ltd, at cathayres2@gmail.com

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